Privacy Policy

1. Introduction

Welcome to AltiVex AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our custom AI solutions, automation hosting, and workflow optimization services.

2. Information We Collect

We collect information that is necessary to provide our automation and AI services effectively. This includes:

• Personal Identification Information: Name, email address, phone number, and other contact details provided during registration or consultation.
• Business Data: Information related to your business workflows, processes, and specific data inputs required to build and host your custom automations.
• Technical Data: IP address, browser type, device information, and usage data when you interact with our platform or hosted services.

3. How We Use Your Data

We use the collected data for the following legitimate business purposes:

• Service Delivery: To design, build, host, and maintain your custom AI automations and workflows.
• Improvement: To analyze usage patterns and improve the performance, functionality, and user experience of our services.
• Communication: To send you important updates, technical support responses, and administrative information regarding your account.
• Security: To detect and prevent fraud, unauthorized access, and other security incidents.

4. Data Security

We implement robust security measures to protect your personal and business data. We utilize secure, industry-standard infrastructure and encryption protocols to safeguard your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.

We may share generic data with trusted third-party service providers solely for the operation of our business and services, such as:

• AI Providers: We utilize third-party AI models (e.g., OpenAI, Anthropic) to power certain automation features. Data sent to these providers is strictly for processing purposes required by your specific automations.
• Infrastructure Partners: Cloud hosting and secure database providers that support our platform's infrastructure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data ("right to be forgotten"), subject to legal and contractual obligations.
• The right to withdraw consent for data processing where applicable.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: